Team Updates and other athletechs email notifications are sent from firstname.lastname@example.org on behalf of the sender. For the majority of email clients, when the recipient receives the email and clicks reply, the reply email is sent to the "reply-to" email address as intended.
But in a very few cases, the email address is sent back to the "from" address and ends up in the email@example.com mailbox.
When we receive these emails we will forward them on.
When replying to an email, if the email is addressed to firstname.lastname@example.org you can always change this to the email address of the sender.
DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email rejection policy that ensures emails sent with a from address such as @yahoo.com originate from a Yahoo server.
This is why all athletechs Email Notifications have a from address of “email@example.com” and the from name of the sender. When you reply to an athletechs Email Notification you’ll see that the reply email is not addressed to “firstname.lastname@example.org” but rather the email address of the actual sender of the email.
Note: A very small number of email clients and Out of Office Replies do not honor the “reply-to” header and in this case replies will be sent to email@example.com and they sender will receive the following response.
You have sent an email to firstname.lastname@example.org Most often this occurs due to an out of office reply or replying to an email that was sent from athletechs on behalf of a provider, team, or administrator.
Please double-check the reply to address of the original email. If the email is addressed to "email@example.com" when clicking reply your email client is not honoring the reply-to SMTP header and you will need to manually enter the intended recipients email.
Please see the athletechs Email Notifications for more information.
If you have any questions, please email us at firstname.lastname@example.org
The athletechs Team
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